This product is safety tested by the manufacturer and has important heating instructions attached to the product when we send it to you.

• Please refer to the manufacturers heating instructions provided with your product.
• Please retain the heating instructions and follow them very carefully.

Do these microwave toys come with lavender?
Yes. Each heat pack comes with lavender as standard and there is no option to remove it.

What are the contents inside the heat pack?
Each supplier uses their own content and each may vary. Typically a toy heat pack may be filled with wheat, millet, other seeds or even silica so if this is important to you to know in advance, please select the toy you are interested in and contact us to ask for the precise contents before placing your order. Each item will be clearly labelled on each product.

Can I wash the heat pack toy?
Each manufacturer we use for the toy heat pack have their own special instructions that will come supplied with your product. As a guide all the heat packs can be sponge cleaned with a damp sponge being careful not to get the contents wet, though some of our suppliers allow machine washing.

What are the covers made from?
Typically all heat pack toys are made from polyester though please look at the labelling that will be supplied with your product to be sure. If you have any concerns or want to know for sure in advance of your purchase please contact us before placing your order.

How long do I heat the product for?
Please refer to the manufacturers instructions that will be clearly labelled on the product you purchase.

Do you offer size and colour options on these products?
All options are shown to you when ordering the product. If non are shown then all information you may need about the size and colours will be shown in the description text on our web site or images shown otherwise, there will be no options to select from.

Are these heat packs suitable for toddlers?
The manufacturer of these items says that they should not be used by children under the age of 3 years at the time of writing. Adult supervision should always be given when in use with children.

The information below is for guidance. Actual delivery costs and dates depend on the delivery address, weight and time your order is placed. Cut-off time for Overnight Orders is 12 noon.

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